Who is responsible
RippleXn Ltd is the controller for information it receives through RaceXn enquiries and this website. Contact bazil.cromer@ripplexn.com for privacy requests. Registered office: St George’s House, George Street, Huntingdon, Cambridgeshire, PE29 3GH, United Kingdom. Company number 13362448.
What this website processes
- Interactive sessions: timing inputs, cue answers, glove-profile selections and scores are held in the page’s memory. They are not uploaded by RaceXn and reset when the page reloads.
- Exports: a CSV or product brief is created in your browser only when you request it. Downloaded files remain on your device until you delete them.
- Enquiries: kit choices, quantity and the message you type are used to prepare an email in your email app. The page does not submit a form to a RaceXn database. We receive the message, your email address and any signature or attachments only if you send it.
- Delivery and security: hosting providers may process IP address, browser information, requested URLs, timestamps and security logs to deliver and protect the website.
- Cookie preferences: your essential-only notice choice is stored locally, as described in our cookie policy.
Why we use information
We use enquiries to answer your questions, prepare a specification or quote, and take steps you request before a contract. Where applicable, the legal basis is steps at your request before a contract, or our legitimate interest in answering business and partnership enquiries. Security and service administration rely on legitimate interests; records needed to meet legal obligations are retained on that basis. An enquiry does not subscribe you to marketing.
Who receives information
Authorised RippleXn team members and service providers supporting hosting, security and business email may process information for these purposes. We do not sell your personal information. Linked websites and your email provider apply their own notices. Providers may process information in countries outside your location; applicable safeguards are required where data-protection law requires them.
Retention
Interactive results are kept only until the page reloads or you clear them. We retain enquiry correspondence while handling your request and for a proportionate period afterwards where needed for ongoing discussions, agreements, record-keeping or legal claims. You can request deletion; we will explain any information we must retain and why. Hosting log retention is controlled by the hosting service. The local cookie-notice preference expires after 180 days.
Your choices and rights
Depending on the applicable law, you may request access, correction, deletion, restriction or portability, and object to processing based on legitimate interests. Contact us using the address above; we may need to verify your identity. You can complain to your local supervisory authority, including the Irish Data Protection Commission or the UK Information Commissioner. No automated decision with legal or similarly significant effects is made by this website.
Children and sensitive information
Do not send health information, identification documents or identifiable children’s footage through an enquiry. Any athlete media, coaching service or physical kit involving children needs its own agreed permissions and arrangements.